Office Administration – Health Services (Online)

Smiling woman wearing medical uniform sits at a front reception desk on a computer in a medical office setting. In the background are other members of staff, including doctors.

Skilled support is key in medical offices. This flexible, self-paced program prepares you for roles in clinics, hospitals and more. Learn communication, data management, invoicing, OHIP billing, transcription and office procedures to excel in health care administration.

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Home / Learn / Programs List / Office Administration – Health Services (Online)

Credential

Ontario College Diploma

Duration

Other

Start Date(s)

Ongoing

Locations

Online

Open to

Domestic Students

CIP Code

51.0705

Find your career

Begin your journey to a career as a health services office administrator. With specialized skills in high demand across medical environments, these professionals keep health care facilities running efficiently by:

Streamlining workflows, scheduling appointments and maintaining accurate patient records.
Managing medical data, processing invoices and ensuring compliance with health regulations.
Ensuring clear and efficient communication between patients, providers and health care teams to support quality care.

Is it for you?

Successful health services office administrators are:

Organized and detail-focused, ensuring the efficient and accurate management of schedules and records.
Committed to maintaining confidentiality and handling sensitive information with discretion.
Comfortable using and staying up to date with new medical office software and health care tools.
Excellent communicators who take pride in supporting patients and members of the health care team.

How you'll learn

Flexible learning that fits your life.

Prepare for a rewarding career in health services office administration, learning online at your own pace:

Develop essential skills in communications, business and accounting math and computer applications.
Learn industry-specific knowledge, including medical terminology, health records management, OHIP billing, medical transcription and more.
Explore ethical considerations and strategies for building strong patient and professional relationships.

Courses information

Please note:

Courses should be completed in the order listed below.
Students should complete all program requirements within seven years.
Students may apply to receive the credential after completing all required courses.
Visit Loyalist Focus for more information and to register for courses.

Required courses

COMM 8010	Communications: Grammar and Writing
COMP 8155	Introduction to Computers 1
HLTH 8007	Medical Terminology
HLTH 8054	Working and Communicating in a Medical Setting
COMP 8535	Word Core
HLTH 8107	Medical Office Procedures
HLTH 8528	Medical Conditions for Medical Office Professionals
HLTH 8527	Pharmacology for Medical Office Professionals
COMP 8522	Computer Keyboarding Skills I
HLTH 8032	Understanding Medical Tests for Medical Office Staff
HLTH 8103	Essentials in Health Records Management
HLTH 8067	Medical Terminology Level 2-Pronunciation
HLTH 8033	Understanding Surgical Procedures for Medical Office Staff
HLTH 8118	Medical OHIP Billing
BUSI 8055	Building and Maintaining Customer Relationships

HLTH 8153	Medical Transcription Styles and Practices
HLTH 8154	Medical Transcription Fundamentals
COMP 8156	Introduction to Computers 2
MATH 8002	Business Math
POLI 8013	Intercultural Communications
BUSI 8134	Occupational Health and Safety
ACCT 8003	Accounting Basics I
HLTH 8130	Beginning Medical Transcription
BUSI 8091	Critical & Creative Thinking
COMM 8001	Communications
ACCT 8019	Computerized Accounting
BUSI 8185	Ethical Issues in Business
HLTH 8131	Advanced Medical Transcription
Plus THREE	General Education courses

For information about courses that are currently available, visit Loyalist Focus.

Admission Requirements

This program is open for enrolment on a course-by-course basis. Students should possess an Ontario Secondary School Diploma (OSSD) or equivalent, or be classified as a mature student (19 years of age or older without an OSSD) prior to registering for courses.

Costs

Approximate costs (2024–25)

Course availability and costs can be found at Loyalist Focus.

Paying for college

At Loyalist College, we believe that cost should never be a barrier to your success. We’re here to help you navigate the costs of college and connect you with a variety of financial aid programs and resources. Learn more about paying for college and OSAP for students completing distance education programs.

Further study

Pathways and university transfer

What’s next? Build on the knowledge and skills you learned at Loyalist by continuing your academic journey. Return to Loyalist to complete a second diploma or a post-graduate program in as little as a year, or receive credit recognition for your Loyalist studies when pursuing a degree at a university. Explore pathway opportunities.

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