International agent partners

Agent’s code of ethics

As a representative of Loyalist College, all partner recruiting agents will agree to adhere to the following eight principles:

1. Practice responsible business ethics.
2. Provide current, accurate, and honest information in an ethical manner.
3. Develop transparent business relationships with students and providers using written agreements
4. Protect the interest of minors.
5. Provide current and up-to-date information that enables international students to make informed choices when selecting which agent or consultant to employ.
6. Act professionally.
7. Work with destination countries and providers to raise ethical standards and best practice.
8. Do not charge fees for any application related services.

• Provide agents with necessary information and training.
• Update agents on policy changes, programs for international students, and new promotional materials.
• Address student complaints about agents and take necessary actions.
• Process applications promptly.
• Review all completed applications, with no obligation to accept referred students.
• Pay agents fees for successfully recruited and enrolled students as per agreement.

To receive commission for the students your agency has recruited, please follow the procedures below:

• Loyalist will email you a list of eligible students for commission payments once their registration status is confirmed, which may take up to three weeks after day 10 of the semester.
• Agents should review the list and submit a final invoice on company letterhead by the specified deadlines outlined in the agreement.
  • November 1: Fall intake
  • March 1: Winter intake
  • July 1: Spring intake

• Deferrals can only be granted if there is a payment on account.
• Deferrals can only be requested on the IAS portal, email request will not be considered.
• If a refund is requested, the deferral will be denied.
• Deferrals can only be granted once within a calendar year.
• If an applicant requests a second deferral, they will have to request the application to be closed and reapply.
• Deferral will be granted according to availability.
• Agents/applicants can only request deferrals for opened programs.

• Refund requests for students outside of Canada are required to be requested directly on the IAS portal.
• Refund requests for students inside of Canada, must be completed in-person on the college campus. Email request will not be considered.
• Refund deadlines, administration fees and the application can be found on our website.

• An applicant has the right to request an agency change on the IAS portal.
• The request must come from the applicant in the form of a signed letter attached to an email to internationaladmissions@loyalistcollege.com.
• Once processed, the International Admissions team will keep a record and reissue the LOA on the IAS portal.
• Our team will not process agent change once an application is in the pre-registered stage.

Applications are submitted on the IAS portal. Our admissions team will require the following documents to make an admissions decision.

• Valid Passport
• Grade 10 and 12 marksheets or high school transcripts
• Post-secondary diploma/degree and transcripts (if applicable)
• English proficiency test results if applicable (less than two years old at time of application)
• Resume/employment letter is the applicant graduated over two years ago

• Students can apply for up to three programs.
• If the applicant is eligible for all three programs, they will only be issue and offer for their first choice.
• Live availability can be viewed here.
• The applicant’s name and date of birth MUST be entered exactly as it is shown on their passport.
• The email MUST be a current email used by the applicants. This will be used by the college for communication.
• Agent emails are NOT permitted on applications.