Office Administration – Executive (Online)

Smiling man wearing professional attire works on a laptop in an office environment.

Learn online at your own pace and build on what you learned in the Office Administration – General program. Enhance your skills in organization, information management and communication to support executive-level operations.

Apply

Ask a question

Home / Learn / Programs List / Office Administration – Executive (Online)

Credential

Ontario College Diploma

Duration

Other

Start Date(s)

Ongoing

Locations

Online

Open to

Domestic Students

CIP Code

52.0402

Find your career

Start a dynamic career as an office administrator. With skills that are in high demand across all organizations, office administrators keep businesses running efficiently by:

Streamlining workflows, organizing schedules and maintaining productive workspaces.
Managing records, processing data and ensuring accurate information flow.
Enhancing communication between teams, clients and stakeholders.

Is it for you?

Successful office administrators are:

Organized and adept at efficiently managing schedules, tasks and priorities.
Skilled at building strong relationships and fostering teamwork.
Good communicators.
Comfortable using and adapting to office software tools and technologies.

How you'll learn

Flexible learning that fits your life.

Learn online at your own pace, building on the knowledge you learned in the Office Administration – General certificate:

Get advanced training in accounting and office technologies.
Gain an introduction to project management, business law and human resources principles.
Broaden your communication skills with a special focus on interpersonal and intercultural communications.

Courses

ACCT8003 Accounting Basics I

This course introduces student to how accounting information is used by and meets the needs of both internal and external users through effective and efficient communication as well as what accounting information is required by a business concern to reflect clearly the operating results of the enterprise over its operating life. Throughout the course, students will be introduced to generally accepted accounting principles, the interpretation and preparation of financial statements, and how this information is recorded in the various business records.

ACCT8004 Accounting Basics II

Students will expand their understanding of accounting principles and concepts while covering specific topics including: capital assets, corporations' shareholders' equity, and bonds payable. Preparation of the Statements of Retained Earnings and Cash flows will also be covered. Finally, the students will expand their understanding of the role of financial statement users by studying financial statement analysis.

Prerequisite: ACCT 8003

BUSI8055 Building and Maintaining Customer Relationships

This course is intended to develop your understanding of customer service and the skills associated with understanding the needs of the customer, meeting those needs and fostering an environment that encourages customers to return. It will be of interest to anyone who works with customers, either internal or external, on a daily basis.

LAWS8029 Business Law

Students are prepared for a business environment increasingly affected by laws. They learn how laws must be understood and applied by management in the conduct of business. They also learn how to analyze a business situation from a general legal perspective. Emphasis is placed on methods of dispute resolution, contracts, torts, employment law, methods of carrying on business, creditors' rights, sale of goods and marketing law.

MATH8002 Business Math

This course provides a review of basic arithmetic and algebra as well as providing students with mathematical tools and concepts needed for other college courses and in future employment. This course is to prepare students for later courses in Marketing, Business, Financial Planning, Accounting, Purchasing and Insurance.

COMM8001 Communications

Communication remains an essential skill sought by employers, regardless of discipline or field of study. Using a practical, vocation-oriented approach, students develop stronger grammar and business writing skills to become effective business communicators. Through a combination of lectures, exercises, and independent learning, students practice writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally. Students develop and strengthen communication skills that contribute to success in both educational and workplace environments.

COMM8010 Communications: Grammar & Writing

In this course, students will develop their application of contemporary English grammar standards and organizational writing patterns, which together create a strong foundation for organizing and writing tasks in subsequent communications courses.

COMP8522 Computer Keyboarding Skills I

In this course students learn keyboarding techniques using various methods. Keyboarding speed and accuracy are emphasized. Proofreading and editing documents is covered. Research about repetitive stress injury (RSI) and proper ergonomics is included. The student should be able to achieve a minimum speed of 25 net words per minute (nwpm) with 5 or fewer errors with frequent practice.

ACCT8019 Computerized Accounting

This course introduces students to a multi-module accounting software program designed for small to medium-sized businesses. Students will use the software and their knowledge of Generally Accepted Accounting Principles (GAAP) to create and maintain accounting records, including period end procedures and the creation of financial statements for sole proprietorships.

BUSI8185 Ethical Issues in Business

Organizations which are supportive of a positive ethical culture enjoy critical competitive advantages, such as a good reputation and the respect and support of their clients, employees and other stakeholders. This course is designed to assist employees in developing and understanding a framework with which to make ethical decisions. Cases will be drawn from real business situations. Research papers and case studies will be used to formulate the discussion topics.

COMP8166 Excel Core

Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions. You will discover how to create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; and how to cut, copy and paste data.

COMP8167 Excel Expert

This course is designed to teach advanced topics of MS Excel by building upon the topics covered in the course COMP8166 (Excel Core). Students will learn how to create and analyze spreadsheets using PivotTables and PivotCharts, and Excel’s What-If analysis tools. Students also learn many of Excel’s advanced functions, including logical and conditional, financial, date and time, and database functions and also how to create their own custom functions. In addition, students learn how to protect and share their workbooks. This course helps prepare students wishing to pursue the MOS certification exams for Excel Expert (Excel Expert 2016 exam 77-728 and Excel Expert 2019 exam MO-201).

Prerequisite: COMP 8166

MATH8012 Finance and Accounting Math

This course introduces the student to the concepts and procedures of the time value of money calculations used in Mathematics of Finance. It covers topics in simple interest, compound interest, simple and general annuities, bonds and cost-benefit analysis.

BUSI8506 Human Resource Management Principles

Specific focus is on the factors that affect the overall atmosphere in the workplace and that which contributes to an environment conducive to maximum productivity. Students will be introduced to effective strategies for hiring, motivating, managing, training, and retaining staff. Students will study the following topics: the strategic importance of Human Resources and the role of the HR Manager; competitive challenges facing Human Resources; job analysis and design; Human Resources planning; recruitment and selection; orientation and training; employee relations; performance management; compensation; employee benefits and services; labour relations; health and safety; equity and diversity; and international human resources management. Significant emphasis will be placed on the team approach to creative problem-solving techniques and heir application to selected case studies and a project that replicates actual on-the-job activities.

POLI8013 Intercultural Communications

Students taking this course will be introduced to the study of intercultural communication, focusing on topics such as media, levels of communication, gestures and microaggressions. Students will learn how they can apply principles of intercultural communication to their daily lives and how they can understand and appreciate cultural differences relating to communication. The main objective of this course is to gain an understanding of varied communication styles, tools, and methods to help improve communication in the workforce. As part of the course, students will communicate with classmates on the Discussion board about current readings related to Intercultural Communication. This course will be of interest to workers in health services, education, human resources, and business as well as those people who want to enhance their communication skills and expand their understanding of intercultural communication.

BUSI8503 Interpersonal Communications

Interpersonal communication is the primary building block for almost every communication context. It begins where all human and social phenomena begin - with the self. It continues as an ongoing process of sharing meaning with others and plays a central role in almost every aspect of our lives. This course is enriching, and immediately useful as interpersonal communication is a relevant process in which we constantly participate in, even when we may not realize we are participating in it with nonverbal communication. After learning about the topics covered in this course, it will be apparent how you encounter numerous opportunities to apply the concepts and newfound knowledge in your personal and professional life, and how it relates to your relationships and everyday interactions.

BUSI8261 Introduction to Business Management & Organizational Behaviour

This subject is an examination of the contemporary Canadian business environment including the organization, leadership and management decision process which influences the behaviour of individuals and groups. Increased global competition, technological change and the rising expectations of both employees and employers have underlined the need for improved and more effective leadership. This subject provides a better understanding of this process.

Prerequisite: BUSI 8506

COMP8155 Introduction to Computers 1

This course will familiarize students with the digital world by exploring the hardware and software of their computer system. Graduates will be able to use the most common functions of the Windows operating system including File Explorer for file management, utility programs, various web browsers for social media while observing and identifying security and privacy concerns and issues. Graduates will be able to build properly formatted documents using Microsoft Word and spreadsheets including correctly functioning formulas using Microsoft Excel and create commanding presentations with Microsoft PowerPoint while using the cloud to store and access their files.

COMP8156 Introduction to Computers 2

This will course provide the student with more advanced and related skills in constructing spreadsheets using Microsoft Excel, developing presentations using Microsoft PowerPoint and creating, maintaining and publishing a database using Microsoft Access. Students completing this course will have a well rounded knowledge of the Microsoft Office Suite.

Prerequisite: COMP 8155

BUSI8262 Introduction to Project Management

Project management practitioners need to understand the established industry norms, methods, and practices for managing all stages of the project life cycle and its related processes. Students are introduced to the fundamental principles of project management, such as project strategy, selection, scheduling, risk management, quality assurance, performance measurement, audit and closure. By participating in discussions, analyzing readings, and conducting preliminary research, students will acquire a working understanding of project management knowledge and theory.

BUSI8134 Occupational Health and Safety

This course introduces participants to the broad and ever-changing field of occupational health and safety, an inherently technical subject area. The multiple dimensions of the various issues--technical, legislative, political, and personal--are a required part of the training for a professional in this field or for someone who is involved with this kind of operation. Major topic areas include the Occupational Health and Safety Act, WCB, WHMIS, transportation of dangerous goods, accident prevention and investigation, physical and biological agents, and the management of Occupational Health and Safety programs.

BUSI8505 Office Technology and Procedures

This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management.

COMP8074 Presentations and Desktop Publishing

Start, navigate and generally understand concepts essential to the use of Publisher. By working with objects, frames and text in a publication, students will perform a mail merge and create drawings and WordArt objects. They will be able to create stationery, design master pages, and use layout and page techniques to enhance Publisher publications. The ability to create electronic presentations as well as various types of print materials, such as business cards, letterhead, brochures, flyers and newsletters, is necessary in business today.

COMP8535 Word Core

Learn to use MS Word 2019 or 365 for Windows, a word processing package that has the convenience and efficiencies of pull-down menus. Learn to create, edit, format and print documents. Use paragraph, page, and character formatting commands. Create multiple page documents with table, and desktop publishing.

COMP8547 Word Expert

Learn to use advanced MS Word 2019 & 365 software features required to prepare complex and professional documents. Learn to manage document options and settings, design advanced documents, create advanced references, and create custom elements.

*Courses subject to change.

Additional courses information

Please note:

Courses should be completed in the order listed. Please take note of courses with pre-requisites or co-requisites. Registration requests may be denied if these have not been satisfied.
Students should complete all program requirements within seven years.
Students may apply to receive the credential after completing all required courses.
Visit Loyalist Focus for more information and to register for courses.

Required courses

COMP 8156	Introduction to Computers 2
LAWS 8029	Business Law
BUSI 8262	Introduction to Project Management
BUSI 8506	Human Resource Management Principles
ACCT 8004	Accounting Basics II
BUSI 8261	Introduction to Business Management and Organizational Behaviour
COMP 8167	Excel Expert
COMM 8010	Communications: Grammar and Writing
POLI 8013	Intercultural Communications
BUSI 8503	Interpersonal Communications
BUSI 8134	Occupational Health and Safety
Plus THREE	General Education Courses

For information about courses that are currently available, visit Loyalist Focus.

Admission Requirements

Completion of the Office Administration – General certificate program.
This program is open for enrolment on a course-by-course basis. Students should possess an Ontario Secondary School Diploma (OSSD) or equivalent, or be classified as a mature student (19 years of age or older without an OSSD) prior to registering for courses.

Costs

Approximate costs (2024–25)

Course availability and costs can be found at Loyalist Focus.

Paying for college

At Loyalist College, we believe that cost should never be a barrier to your success. We’re here to help you navigate the costs of college and connect you with a variety of financial aid programs and resources. Learn more about paying for college and OSAP for students completing distance education programs.

Further study

Pathways and university transfer

What’s next? Build on the knowledge and skills you learned at Loyalist by continuing your academic journey. Return to Loyalist to complete a second diploma or a post-graduate program in as little as a year, or receive credit recognition for your Loyalist studies when pursuing a degree at a university. Explore pathway opportunities.

Related programs

Back to program search

Woman wearing glasses and professional attire works on a laptop in an office environment.

Office Administration – General (Online)

Build your office administration expertise. Learning online, at your own pace, gain skills in organization, information management and communication to support organizations across various sectors.

Smiling woman wearing medical uniform sits at a front reception desk on a computer in a medical office setting. In the background are other members of staff, including doctors.

Office Administration – Health Services (Online)

Skilled support is key in medical offices. This flexible, self-paced program prepares you for roles in clinics, hospitals and more. Learn communication, data management, invoicing, OHIP billing, transcription and office procedures to excel in health care administration.

Woman wearing professional attire shakes hands with a man in an office environment. She is holding a document folder under her arm.

Office Administration – Legal (Online)

Gain the skills for a vital role in a fast-paced, precision-driven law office. Through courses simulating real-world legal practices, master legal forms and processes while acquiring expertise in transcription, record keeping, accounting and office administration.